1 Germany customers , if you want to ship by FedEx or TNT , please tell us your EORI number. Without them, we can not shipping out .
2 Brazilian customers, if you want to ship by FedEx, DHL, TNT, UPS, please tell me your tax number ( CPF or CNPJ ). Without it, customs will return goods to China .
3 For customers from South America (such as Argentina, Peru, Colombia ,etc), if you have the tax number, it will reduce much trouble with customs.
All emails will be answered within 1 business day. If you do not receive our reply, please kindly re-sent your email and we will reply to you as soon as possible.